Data Protection

Rbaazi Privacy Policy — Your Data, Your Rights

Everything about how the information you share with rbaazi is used, where it's stored, and how it's kept secure is explained clearly right here. No ambiguity, no fine print.

Last Updated: January 1, 2026

1Introduction

Welcome to rbaazi. Our Privacy Policy explains what information we collect when you use our website or services, why we collect it, and how we use it.

Rbaazi believes privacy is a fundamental right. That's why we handle your personal information with the utmost care and respect. This policy is written in plain language so you can easily understand it.

By continuing to use rbaazi's services, you agree to this Privacy Policy. This policy Terms & Conditions Applicable in conjunction with.

This Privacy Policy applies to all rbaazi services, including the website, mobile application, live chat support, and email communications.

2What Information We Collect

Rbaazi collects two types of information — what you provide directly, and what is collected automatically as you use our services.

What You Provide Directly

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Residential Address
  • National ID or Passport Number (for KYC verification)
  • Payment Information (Mobile Banking Number)
  • Messages Sent to the Support Team

Automatically Collected Information

Data Type What We Collect Why It's Needed
Device Information Browser, OS, Screen Resolution To ensure the best experience
IP Address Your Network IP Security & Fraud Prevention
Usage Data Page Visits, Time Spent, Clicks Service Improvement & Personalization
Transaction History Bets, Winnings, Deposits, Withdrawals Account Management & Dispute Resolution
Cookie Data Session ID, Preferences Remember Login Location

3How We Use Your Information

Rbaazi uses your data strictly for specific, legitimate purposes. No information is collected or used beyond what is necessary.

  • Account Management: For registration, login, and identity verification.
  • Service Provider: To operate gaming, betting, and payment services.
  • Security: To detect and prevent fraudulent activity.
  • Contact: For important updates, bonus offers, and support.
  • Legal Compliance: To meet regulatory compliance requirements.
  • Service Improvement: To improve your experience on our platform.
  • Responsible Gaming: To identify risky behavior and offer help before it becomes a problem.

Our promise: Your data is never sold to advertisers or third parties.

4Data Sharing & Third Parties

Rbaazi only shares your personal information with third parties in the following circumstances:

Limited Sharing Scenarios

  • Payment Processors: Necessary information is shared with payment providers such as Mobile Pay, Nagad, and others to process transactions.
  • Game Providers: Minimal data shared with licensed game software providers for the purpose of operating games.
  • Legal Obligation: Under court order or regulatory authority directive.
  • Fraud Prevention: With industry-wide anti-fraud organizations.

Never Shared: Your data is never shared with advertisers, marketing agencies, or data brokers.

All third parties we share data with are contractually bound to protect your information in line with rbaazi's standards. We ensure they follow the same level of privacy protection that we do.

5Cookie Policy

Rbaazi uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

  • Essential Cookies: Required for login status, session management, and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferred language, theme, and similar settings. Can be disabled.
  • Analytics Cookies: Helps us understand which parts of the site get the most traffic. All data is anonymized.

You can manage cookies at any time through your browser settings. However, disabling cookies may affect certain features of the site.

6Data Retention & Periods

Rbaazi only retains your data for as long as necessary. Even after account closure, certain information may be kept for a defined period to meet legal requirements.

Data Type Retention Period
Account Information 5 Years After Account Closure
Transaction History 7 Years (Legal Requirement)
KYC Documents 5 Years After Account Closure
Support Contact 2 Years
Usage Logs 1 Year
Cookie Data 90 Days After Session End

After the specified retention period, your data is securely deleted or anonymized.

7Your Rights

As a rbaazi user, you have important rights over your personal data. To exercise these rights, please contact our support team.

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Deletion

You can request deletion of your data under certain circumstances.

Right to Restrict Processing

You can request that processing of your data be restricted for specific purposes.

Right to Portability

You can request a copy of your data in a readable, accessible format.

Right to Object

You can object to the processing of your data for specific purposes.

To exercise these rights support@rbaazi.bet Email us at the address provided. We'll respond within 30 days.

8Minor Protection

Rbaazi's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

If we discover that a minor is using our services, their account will be immediately closed and all associated data will be permanently deleted.

If you believe someone you know who is a minor is using rbaazi, please let us know.

9Third-Party Links & Services

Rbaazi occasionally works with game providers or payment gateways. These third parties operate under their own privacy policies. rbaazi is not responsible for the privacy practices of these third parties.

We only work with trusted, accredited partners who are committed to protecting user data. All our partners comply with international data protection standards.

10Our Security Measures

Rbaazi uses industry-leading security technology to keep your data safe.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication: An additional layer of protection for your account.
  • Firewall & DDoS Protection: Protection against cyberattacks.
  • Regular Security Audits: Regular audits conducted by independent third-party experts.
  • Encrypted Database: All stored data is encrypted.
  • Limited Access Controls: Only authorized personnel have access to specific data.

If you notice any suspicious activity on your account, change your password immediately and let us know.

11Privacy Policy Updates

Rbaazi reserves the right to update this Privacy Policy at any time. For significant changes, we will:

  • Post a clear notice on the website.
  • Send a notification to your registered email address.
  • Update the "Last Updated" date at the top of this page.

Continued use of our services after any changes constitutes your acceptance of the updated policy. If you do not agree to the new policy, please request account closure.

12Get in Touch

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us through the following:

Email

Support@rbaazi.bet

Live Chat

24/7 Support Available

For more details, please visit our Help Center View page.

Our Security Commitment

Why Is Your Information Safe at rbaazi?

Our data protection framework rests on six core pillars

End-to-End Encryption

Every message and transaction you make is secured with 256-bit SSL encryption — no one can intercept it in transit.

Identity Verification

The KYC process ensures that only the rightful account owner is managing the account.

No Data Sales

Rbaazi never sells your data to advertisers or third parties — that's a core principle we don't compromise on.

Regular Audits

Independent security experts regularly audit our systems to ensure there are no vulnerabilities.

Your Controls

You have full control to view, correct, or request deletion of your personal data.

Transparency in Bengali

No legal jargon — everything is written in plain language so you can actually understand it.

Get Started with rbaazi — Worry Free

Your data is secure and our policies are transparent. Now it's time to simply enjoy — safely and responsibly.

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