Legal Documents

Rbaazi Terms & Conditions — Transparent, Simple, and Clear

Please take a moment to read these terms before using rbaazi. We've done our best to keep everything clear and straightforward, so there's no room for confusion.

Last Updated: January 1, 2026

1General Terms & Conditions

By using the rbaazi website and its associated services, you fully agree to these terms and conditions. If you object to any of these terms, please refrain from using our platform.

This agreement is a legally binding contract between you (the user) and rbaazi. rbaazi reserves the right to modify these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Important: These terms apply only to individuals aged 18 or above. Use of rbaazi by minors is strictly prohibited.

Scope of Application

These terms apply to all rbaazi services, including:

  • Sports Betting & Live Betting Services
  • Live Casino & Slots
  • VIP Program & Loyalty Points System
  • All Bonuses & Promotional Offers
  • Deposits, Withdrawals & Payment Services
  • Mobile App & Website

2Account Registration & Eligibility

To open an account on rbaazi, you must meet a few basic requirements. Each person is allowed only one account. Any attempt to create multiple accounts will result in all associated accounts being closed, and funds on deposit may be forfeited.

Information Required for Registration

  • Full legal name (as shown on your national ID)
  • A valid mobile number and email address
  • Date of Birth (for age verification)
  • Current residential address

Caution: Accounts created with false or inaccurate information may be closed at any time. Identity verification is mandatory when withdrawing winnings.

KYC Verification

Rbaazi follows a KYC (Know Your Customer) process for security purposes. For withdrawals exceeding ৳5,000, a copy of your National ID or passport may be required. This process is typically completed within 24 hours.

3Deposit & Withdrawal Policy

Rbaazi supports Bangladesh's popular mobile banking methods. All transactions are protected with SSL encryption.

Method Minimum Deposit Minimum Withdrawal Processing Time
Mobile Pay ৳500 ৳500 15–30 minutes
Nagad ৳500 ৳500 15–30 minutes
Rocket ৳500 ৳1,000 30–60 minutes
Bank Transfer ৳2,000 5,000 BDT 1–3 business days

Important Withdrawal Terms

  • Deposited funds must be wagered at least once before a withdrawal can be made.
  • Bonus funds can only be withdrawn after meeting the specified wagering requirements.
  • Deposits and withdrawals must be made using the same method (with certain exceptions).
  • The maximum daily withdrawal limit is determined by your VIP tier.

Rbaazi does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider's own charges may apply.

4Bonuses & Promotional Offers

Rbaazi regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page.

Wagering Requirement

Bonus funds cannot be withdrawn directly. A specified wagering amount must be met before any withdrawal can be made. For example: if a bonus carries a 20x wagering requirement and you receive a 1,000 BDT bonus, you will need to place 20,000 BDT in bets before withdrawing.

General Bonus Terms

  • Each offer can only be used once per account.
  • Not all games are available for play with bonus funds — the eligible game list is provided on the offer page.
  • Bonuses that are not used within the specified timeframe after being awarded will expire.
  • Multiple bonuses cannot be used simultaneously unless explicitly permitted in the offer.
  • Rbaazi reserves the right to modify or cancel any bonus offer at any time.

Please Note: rbaazi reserves the right to cancel bonuses and suspend accounts in cases of bonus abuse or misuse.

5Gaming Rules

All games on rbaazi are sourced from licensed software providers. Every game outcome is determined by RNG (Random Number Generator) technology and is completely fair.

Betting Limits

Minimum and maximum betting limits are set for each game and market. These limits are always visible within the game interface.

Technical Issues

If a technical error occurs during a game, rbaazi reserves the right to void that round and refund the amount wagered. In the event of a lost internet connection, the game result is saved on the server and will be available once you reconnect.

Sports Betting Special Rules

  • All bets placed before a match begins are valid, unless the event is cancelled.
  • Odds in live betting may change at any time.
  • If a match is cancelled, all staked funds will be refunded.
  • In the event of a dispute over results, data from official or government sources will be considered final.

6Prohibited Activities

Rbaazi is committed to maintaining a fair and secure platform. The following activities are strictly prohibited:

  • Money laundering or transactions involving illegal funds
  • Opening multiple accounts or using someone else's account
  • Abusing the bonus system or deliberately exploiting loopholes
  • Automated betting using software or bots
  • Colluding with other players to commit fraud (collaborative fraud)
  • Any attempt at hacking, phishing, or other cyberattacks
  • Operating an account on behalf of a minor

Consequence: If any of the above activities are detected, the account will be immediately suspended, all balances will be forfeited, and legal action will be taken if necessary.

7Responsible Gaming

Rbaazi believes gaming is entertainment, not addiction. That's why we actively promote responsible gaming.

Your Control Features

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a limit on how much you can wager within a given period.
  • Self-Exclusion: Temporarily close your account for a set period of time.
  • Cooling-Off Period: Take a break ranging from 24 hours up to 6 months.
  • Permanent Closure: You may request to permanently close your account at any time.

If you feel that gaming is having a negative impact on your life, please reach out to our support team. We're always here to help.

8Account Suspension & Closure

Rbaazi reserves the right to suspend or close an account in the following circumstances:

  • In cases of a terms violation
  • In cases of fraud or suspicious activity
  • In the event of KYC verification failure
  • Extended inactivity (more than 12 months)

Users may also request to close their account on their own initiative. In such cases, any remaining valid balance will be refunded, but bonus funds will be forfeited.

9Privacy & Data Protection

Protecting your personal information is one of rbaazi's top priorities. We do not sell or share your data with third parties unless required by law.

To learn about our full Privacy Policy Privacy Policy Page View.

10Dispute Resolution

For any complaints or disputes, please contact our support team first. Most issues are resolved within 24–48 hours.

Complaints Process

  1. Submit your complaint via live chat or email.
  2. Please provide full details of your complaint along with any relevant screenshots.
  3. Our team will respond within 48 hours.
  4. Escalated to a higher authority if necessary.

Rbaazi's decisions are considered final and binding; however, in the interest of transparency, a clear rationale is provided for all decisions.

11Changes & Updates to Terms

Rbaazi reserves the right to modify, add to, or remove these terms at any time. For significant changes, advance notice will be provided via registered email or in-app notification.

Updated terms take effect from the date they are published. Continued use of the platform after any changes constitutes acceptance of the new terms. If you do not agree with the updated terms, please request to close your account.

The latest version of these terms is always available on this page. The "Last Updated" date is shown at the top of the page.

Our Commitment

Why Trust rbaazi?

Our commitment to you, beyond the terms

Transparent Terms

Rbaazi has no hidden terms. The conditions for every offer, bonus, and transaction are clearly written out.

Secure Transactions

All payments are secured with SSL encryption. Your financial information is never shared with any third party.

Identity Protection

Rbaazi follows international data protection standards to keep your personal information safe.

Fast Complaint Resolution

We commit to responding to any issue within 24 hours. Complex matters will be resolved within 48 hours.

Responsible Gaming Tools

Deposit limits, cooling-off periods, and self-exclusion — all available at no cost.

Full Service in Bengali

From rules to support — everything in Bengali. Enjoy a complete, seamless experience with no language barriers.

You've read the terms — now get started

All rbaazi rules are transparent and fair. Open an account with confidence and play safely.

বাংলা